Cakearc: frequently asked questions

1.) If I wish to get a cake delivery today, latest by what time should I place the order?

In Delhi,Noida,Greater Noida and Ghaziabad, we can deliver the cakes to you within 3 Hrs of receiving the order if the order is placed before 9 pm. However, if done after 9 pm, then the order might be delivered the next day.

2.)What is the earliest possible time one can get cake delivered?

The earliest time we can assure delivery for any given order is 10:00 am, with free shipping. In case, you wish to get it delivered before 10:00 am, Rs.150/- as an extra delivery fee will be charged.

3.)Do you provide specific time delivery of Cake, if any?

Yes, we do try our best to meet the specific delivery time request if made by the customer; however, there can be deviation of +/- 45 minutes owing to the traffic or other possible factors that are not in our control.

4.)Does Cakearc.com provide with midnight delivery?

Yes, on prior intimation, we provide midnight delivery for cakes in Delhi NCR. The midnight delivery charge is Rs. 300 over and above the cake charges. However, we provide free shipping if the order is to be delivered in the evening till 10 pm.

Please note free midnight delivery on orders above 999/- is a limited time promotional offer. The Cakearc reserves all right to cancel anytime.

5.)Does your website also deliver on Sundays and public holidays?

cakearc.com works on all Sundays and holidays except under uncontrollable situations like bad weather or civil disorder like bandhs.

6.)Do you have an option of eggless cake delivery?

Yes, we do deliver eggless cakes in Delhi NCR. All the displayed cakes are available in eggless variant as well. Be assured about the purity of eggless cakes. They are 100% vegetarian cakes with delicious taste.

7.)What other items can be sent along with the cake? Are any specific product combination options also available?

You can send flowers, candles, chocolates, caps, teddy bear and many other items, please see our Cake Add-on Catalogue (Link).

8.)Can we send messages along with cake?

Of course you can. Cakearc provides facility of sending personalized messages along with Cake. While placing an order for cake, you get an option of typing your message in a message box. However, this option might be limited to certain products.

9.)Can I order a customized cake?

Yes, you can customize your cake. For any other customization, you may write to us at support@cakearc.com or call us on 8595333124

10.)Which mode of payment does cakearc.com accept?

cakearc.com accepts all the major payment intermediaries like Visa, Master Card, Maestro, American Express. You can also make the payment through major wallets.

11.)Do you provide COD?

No, as of now we do not provide COD. As most of the orders that we receive are for gifting purpose, seldom there’s an order for self-consumption. But we are on the way to include Cash on delivery option at checkout.